FAQ

Generally, if either spouse has lived in the where you intend to file, you can use Massachusetts Online Divorce.

Massachusetts Online Divorce cannot resolve contested cases. If you cannot come to an agreement you should first try mediation. If that does not work and you need to have a court hearing, you should contact an attorney.

Users will be charged the $139 document preparation fee to receive their completed divorce forms. After that, subscribers will be sent email reminders before each monthly charge.

The information and law provided with each question, as well as the forms provided at the end of the process will provide a great deal of information about the law and process relating to getting a divorce.

If you choose not to file the documents, you will not get a divorce. You can use the information and the forms for informational purposes if you wish.

In order to view and print the forms, you will need Adobe Acrobat software which creates PDF files.

Your computer probably has this software, but if not, Massachusetts Online Divorce provides a link to download the software.

The software is free and the download is quick.

Yes. If you change your mind, make a mistake or if your spouse has changes, you can return to your account for a full 30 days to make changes.

Once you finish the last question and confirm that you are ready to have your documents created, changes to the completed documents may cause an additional fee to be incurred.

You can use the back button on your browser to return to questions you just answered.

You can click on the status bar to view all of the questions you have answered, then click on the question and provide a different answer.

No. Massachusetts Online Divorce operates without attorneys. No lawyer will review the documents.

Massachusetts Online Divorce employees cannot offer legal advice. However, the explanations provided with each question are simple and clear and the law is provided for some questions if you wish to review it.

Yes. If you have any difficulty with the use of the site, other than legal questions, support is available quickly via email or telephone at no additional charge.

You may return to your account using your email address and password at any time. You will be returned to the point where you left off, at any time, even weeks later.

Yes. Massachusetts Online Divorce is for uncontested divorces. This means that you will need to have an agreement.

You do not need to have an agreement immediately, but you will need to agree before submitting your completed answers after answering the last question online.

At some point, when you reach an agreement, your spouse will need to sign the documents.

No. Massachusetts Online Divorce is designed to be used by one spouse, who will then give the documents to the other spouse for their review.

You can return to Massachusetts Online Divorce to make changes as necessary, after discussing it with your spouse. You will need to come to an agreement before confirming completion at the end of the question process.

Of course, there is nothing restricting both spouses from sitting at the computer together and answering the questions. If you wish, you can also give your spouse access to your Massachusetts Online Divorce account at any time so they can use it on their own.

Massachusetts Online Divorce employees cannot answer legal questions. However, each of the questions asked during the process has a simple explanation and some have laws to review.

Most legal questions are addressed through the process of answering the questions and reading explanations and law as necessary.

You will have access to Massachusetts licensed attorneys via your account. That service is separate from Massachusetts Online Divorce service and will require paying a small fee if you wish to use it.

Generally, if you cannot locate your spouse you will need to file the documents provided by Massachusetts Online Divorce and then file for default.

Massachusetts Online Divorce does not provide service by publication forms or default forms.

These are fairly simple forms which are available at most courthouses and legal supply stores. The difficult documents, those that actually create the divorce, are provided by Massachusetts Online Divorce.

Yes. Massachusetts Online Divorce provides the documents necessary to address all child-related issues.

No. Court filing fees, which often vary by county, are in addition to the cost of using Massachusetts Online Divorce. To determine the cost of filing fees, please contact your local courthouse.

Yes, but you will need the assistance of a mediator to help you reach a compromise on the various conflicts.